We encourage you to keep up-to-date with the latest Analytica releases for the many fixes and improvements that have been incorporated. Many issues have been fixed in newer releases.
However, if you are still using a legacy release, for whatever reason, you can still purchase an Analytica subscription which provides you full tech support, along with the other benefits of a subscription, including access to the newest release.
If you have “active support” for Analytica 4.6, purchased prior to October 2017 and not yet expired, then you have been automatically transitioned into an Analytica subscription through the expiration date, and hence can make use of our free tech support.