Support
You get these kinds of support with your Analytica and ACP subscriptions:
- Technical support covers all issues in installation, configuration, functions and features, linking to Excel and ODBC databases
- Email response to your technical questions
- Access to the Analytica Wiki containing tutorials, user guides, examples, libraries, and other reference materials (including edit access)
- Free upgrades to new releases (for example, 5.1 to 5.2, or 5.2 to 6.0)
- Access to beta releases during beta testing
- 25 free sessions per month for ACP (from desktop Analytica editions)
Please renew your annual subscription before it expires to get a 50% discount from the price of a new subscription. You can renew online or contact us at:
+1 (650) 212-1212 or sales@lumina.com
Renew your Subscription
Renew or extend your Analytica or ACP subscription before it expires to get a 50% discount. Provide your email and license code to check eligibility and buy online.
Technical Support
An Analytica subscription includes free technical support for the duration of the subscription (for Analytica 5.0 or later). We are also happy to provide support as you learn
Request Support
The best way to submit a technical support question or bug report is via email to support@lumina.com. Please see the Technical Support page, which includes suggestions for what to…
Here’s how to upgrade to a new release, upgrade to a higher edition, renew your subscription or support.
