You get these kinds of support with your Analytica and ACP subscriptions:

  • Technical support covers all issues in installation, configuration, functions and features, linking to Excel and ODBC databases
  • Email response to your technical questions
  • Access to the Analytica Wiki containing tutorials, user guides, examples, libraries, and other reference materials (including edit access)
  • Free upgrades to new releases (for example, 5.1 to 5.2, or 5.2 to 6.0)
  • Access to beta releases during beta testing
  • 25 free sessions per month for ACP (from desktop Analytica editions)

Please renew your annual subscription before it expires to get a 50% discount from the price of a new subscription. You can renew online or contact us at:

   +1 (650) 212-1212 or

Renew your Subscription

Renew or extend your Analytica or ACP subscription before it expires to get a 50% discount. Provide your email and license code to check eligibility and buy online. 

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Technical Support

An Analytica subscription includes free technical support for the duration of the subscription (for Analytica 5.0 or later). We are also happy to provide support as you learn

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Analytica Downloads

Download the latest release of Analytica and ADE (and older ones).

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Manual Activation

If your computer is on the internet, Analytica will normally activate your license automatically when you enter the activation key. If not, here’s how to activate it manually.

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Request Support

The best way to submit a technical support question or bug report is via email to Please see the Technical Support page, which includes suggestions for what to…

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Upgrade Analytica

Here’s how to upgrade to a new release, upgrade to a higher edition, renew your subscription or support.

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